A lot of people who begin using their very first web hosting account, or change companies, usually have inquiries in regard to how particular things are completed or run into obstacles when setting up different things, including emails, website settings, etc. This is the reason why, a lot of hosting companies have compiled documentation with common questions and issues in order to help their customers get information quickly and easily. Consequently, the help desk staff representatives can focus on actual problems that certain clients may be experiencing, as the solution for the minor things will already be available on the World Wide Web and customers will be able to easily handle them without having to contact the customer support team. Having elaborate documentation is quite important, particularly for new users without any experience at all, since the web hosting service entails numerous features and many people can get bewildered about what action to take. A good information repository can both help you carry out the tasks that you want and learn how the hosting service functions in general.

Extensive Online Documentation in Hosting

If you get a hosting package through us, you will receive access to our elaborate online documentation where you will see information on de facto everything connected to our web hosting packages. The topics cover anything from how to create an e-mail account on your hand-held device, to how to accomplish various things using an .htaccess configuration file. The articles themselves are written in a simple-to-grasp manner and include detailed guides on how to perform a certain operation in your Hepsia hosting Control Panel. You can also find information that’s not connected directly to Hepsia, for example one that concerns online apps on your PC. The full collection of articles will be located in the Control Panel’s Help section, but the ones that are dedicated to a specific Control Panel section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you will be able to discover practically everything connected with your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers come with an extensive online article archive where you can find any information that you might need about our hosting services or about the Hepsia Control Panel that we use. We have prepared it on the basis of the feedback that we’ve obtained from our clients throughout the years and, hence, our articles cover particular problems that you might face and offer the very best way to fix them, for example receiving a 500 Internal Server Error message or being unable to send email messages from your personal computer although you have the correct outgoing mail server settings. The articles are available in every single Control Panel section and you can consult them whenever you like. They can help you heighten your knowledge not only about our platform, but also about the web hosting field in general, as they offer in-depth guides and general info such as what cron jobs or file permissions are.