You will find lots of hosting suppliers available, yet many of them are resellers who have minimal resources, particularly in terms of support. A good way to distinguish them is the option to reach the company by phone. The level of support that you can receive through this particular method of communication varies depending on the service provider - some provide professional telephone support, while others offer common and customer support only as some issues are more time-consuming and it is far easier to be resolved through a trouble ticket, especially if the issue needs to be escalated. Nonetheless, it's good to find that you can get in touch with your hosting supplier since there are lots of small-scale matters that can be resolved without difficulty and timely with a call, not mentioning that you can get additional information for the services before you become a client.

Phone Support in Hosting

Our hosting plans come with phone support 14 hours a day even on official holidays, which means that if you do not have an account yet, you'll be able to phone us and find out more about our solutions or if we will meet the system requirements for your web sites. For your convenience, we have local phone lines in the U.S.A., the United Kingdom and Australia, so that you will be able to call the number that is closer to you. If you are an existing customer, we will help you timely with any kind of general and billing issues as well as with numerous tech matters so as to save you time and efforts - we are aware of the fact that sometimes it is quicker to speak with a live person so as to get things done instantly. Of course, some situations simply cannot be taken care of on the telephone, so if this is the case you will have to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be sure that there will always be somebody to help you if you have any questions about the semi-dedicated server plans that we offer. Whether you need to find out more about our packages, you have some billing issue or some general problem, you can call us. Although some more complex problems may need a support ticket in order to give some time to our tech support crew to investigate, we're able to help you with a range of technical questions on the phone as well, saving you precious time and efforts. Since we have data centers on three different continents - in the U.S.A., the UK and Australia, we have local phone lines in all of these countries as well. If you are in a different country, we have an international number where you're able to reach us.