1 hour ticket response
Our team of technicians is specialized in giving prompt answers to all your queries. We will examine your helpdesk ticket immediately after it has been delivered and will get back to you with a solution to the problem within less than 60 minutes after the client support ticket submission. As a matter of fact, our average customer support ticket response time is 20 minutes.
A First–Rate Client Care Service
Each member of our customer service team has lots of years of experience in the Linux hosting packages business and the vast majority of them have been with us for at least five years. They all are ready to reply to all your questions in the most efficient way possible.
An Easy–to–Browse Help Center
Integrated into the Web Control Panel is an easy–to–navigate Help section, which includes various sources of information. You can search through a routinely updated knowledgebase offering web hosting account administration articles and website management articles, check our step–by–step video tutorials or have a look at our F.A.Q. section.
