Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Response Warranty

  • Our team of techs will do their best to respond to your advice requests in about 1 hour. If, however, the situation you have experienced demands the assistance of our Admin =Department,= we’ll send the ticket to the technician on duty and will write a note to let you know.

  • Top quality support service

  • Qualified Customer Help And Support Service

  • We will be working for you 24x7 to provide assistance and tech support and also to help you with any problem that you might have while organizing your virtual server. We’re able to help you with all pre–installed applications, like your Operating System, server administration panel (dependent upon the VPS type) and the Web Control Panel designed 100% by our developers.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each part of the Web Control Panel that is available free with your VPS provides you with a built–in articles base. You’ll find a group of detailed how–to content articles and a number of step–by–step video courses that illustrate all the important site control tasks. You can start using them by clicking the Help or Video control keys in the upper right corner of each Control Panel section.